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Faq'sHow to install SurfSpot software ? 1.Start SurfSpot software installer. 2.Accept licence agreements and press Next button. 3.Choose Install Path. Default install path is C:\iDevWorks\SurfSpot\ 4.Use Install button to install SurfSpot software. 5.Installation requires server computer restart. Please use Reboot button from the installer. How to uninstall SurfSpot software ? 1.close SurfSpot software. 2.Start SurfSpot installer. 3.Accept licence agreements and press Next button. 4.Press Uninstall button. 5.In the new popup menu with the question "Uninstall iDevWorks SurfSpot and delete database ?". Choose "Yes". 6.To complete uninstallation of the software please restart the server computer. How to setup the network ? Few basic network topology examples are available on iDevWorks web site: http://www.iDevWorks.com/manuals/SurfSpot/topology1.htm http://www.iDevWorks.com/manuals/SurfSpot/topology2.htm http://www.iDevWorks.com/manuals/SurfSpot/topology3.htm Which port needs to be opened for the SurfSpot software ? SurfSpot software uses port 80. Be sure that port 80 is free and not used by any other software. If You get the message 'Error: port 80 is use', please close application which uses port 80 before start of the SurfSpot software. To find which software uses port 80 in command promt (cmd.exe) use command netstat -abn If You use Windows 2000 or Windows 2003 please disable IIS server. Network interface configuration In the SurfSpot software - Setup - Network page select network interface. That is network card on the server computer used for connection with the client computers. In Server IP field type IP address of this network card. Save settings. How to limit number of connected users to the SurfSpot ? Set "Maximum connections" option located in the SurfSpot software - Setup - Network page. How to logout computer automatically after certain period of inactivity ? First configure after how much time computer will be disconnected from the internet. Option is located in the SurfSpot software - Setup - Network page. By default inactivity logout is set to 180 seconds. Second step is to enable "Inactivity logout" option to the account. Choose the account from SurfSpot software - Accounts page and enable "Inactivity timeout" option. How to install SurfSpot driver in Vista operation system Please go to the installation folder which contains these files: ndisrd.inf, ndisrd_m.inf and ndisrd.sys. On the desktop, right-click the My Network Places icon and choose Properties. Right-click on the relevant Local Area Connection icon and choose Properties. Click Install, then Service, then Add, then Have Disk. Browse to the drive/directory containing the files listed above. Click OK. This should show "iDevWorks Driver" in a list of Network Services. Highlight this and click OK. This should install the iDevWorks SurfSpot driver. Click OK or Yes each time the system prompts with a warning regarding installation of unsigned files. Restart computer and SurfSpot should correctly see network connections. How to login as Administrator to the SurfSpot software ? In the SurfSpot software startup login page choose Administrator as username and type Administrator password. Press Enter key on the keyboard or Login button on the login page. Please note that default Administrator password is blank. How to setup Administrator password ? Specify Administrator password in the SurfSpot software - Setup - Password page. Don't forget to Save the password. How to login with the employee account to the SurfSpot software ? In the SurfSpot software startup login page choose Employee username and type employees password. Press Enter key on the keyboard or Login button on the login page. How to create Empoloyee account ? Specify Employee username and the password in the SurfSpot software - Passwords page. Use Add button to add the employee to the list and Save settings. To remove employee from the list, select the Employee username and press Remove button. How to create login accounts for the customers ? Option to create login accounts for the customers is located in the SurfSpot software - Accounts - Generate page. 1. Select how many accounts you want to generate in the 'Number Of Accounts' field. 2. Choose the 'Pricing Plan' 3. Type 'Prefix for the username' 4. Select the lenght of the password in the 'Password chars' field. 5. Press 'Generate code' button. 6. Press 'Save' button and accounts will be stored in a database. Note that bandwidth quota, download, upload etc. are specified by the pricing plan. How to find the account ? The list of created accounts is located in the SurfSpot software - Accounts page. After some period the list of the account becomes really huge and it's really hard to find some account. Use 'Find' option to find the account much easily. Just type account username in the 'Find' field. How to print the list of create accounts ? Complete list of the accounts with the current status (left time, left quota, expiration date etc.) can be printed on the paper. Option 'Print Accounts' is located in the SurfSpot software - Database - Accounts page How to setup Account prices ? Account prices are defined by the pricing plans. Each pricing plan is defined with: the price, time, bandwidth, download, upload speed etc. New pricing plan can be configured in the SurfSpot software - Pricing - Pricing Plans page. Specify the conditions of the pricing plan and add it in the list. Here's the explanation: . 'Price' - Set the price of the plan . 'Time' - Set internet access time . 'Quota (MB)' - Limit bandwidth quota . 'Download' - Limit download speed in kb/s . 'Upload' - Limit upload speed in kb/s . 'Days xpire' - Set how many days is valid account . 'Description' - Describe the plan so you can find it easily when generate accounts . 'Daily time' - Limit internet access time per day. . 'Daily quota' - Limit bandwidth quota per day. How to setup the currency ? Option to set the 'Currency' used in Your country is located in the SurfSpot software - Setup - Pricing plans page.
How can I customize printer receipt ? All receipt customization options are located in the SurfSpot software - Setup - Prices - Receipt page. On this page You can change: title, receipt header and footer text, change the logo, and determine if you want printed time and date when account is sold. How can I select which printer to use for printing of the receipts ? In the case You have more that one printer in the network please select which printer You want to use for printing of the receipts. Please select the printer in "Choose receipt printer" combobox located in the SurfSpot software - Setup - Prices - Receipt page. How can I allow printing on POS receipt printers ? Set option "POS printer compatibility mode" located in the SurfSpot software - Setup - Prices - Receipt page. On the same page select Your POS printer in the "Choose receipt printer" combobox.
How to see all Account actions (login, logout etc...) Action Log database option is located in the SurfSpot software - Statistics - Action Log page. To see all actions for Specified account, type username or client computer IP or MAC address and press Show button. Action Log database can be filtered per time period (today, yesterday, this week etc.) and type of the action (start, stop, login, logout, new account etc.)
How to archive the database ? Option to 'Archive database' is located in the SurfSpot software - Setup - Database - Main page. Press Archive Database and choose location on the hard disk where to save the database. Archived database will be saved in the *.zip format. Other way to archive the database is to close the SurfSpot software and copy database folder. By default database is stored in c:\iDevWorks\SurfSpot\Database folder. How to restore old database ? By default database is stored in c:\iDevWorks\SurfSpot\Database folder. Close SurfSpot software and copy archived database files in the database folder. If database is archived in *.zip format, first extract the database and then copy database files in c:\iDevWorks\SurfSpot\Database folder. How does customer 'login' to the client computer ? As soon as customer connects to your Access Point, or switch in case of wired connectivity) and types any web URL address, login page will be displayed in the web browser. Login page contains username and password fields, login button, 'Open Infobox' option, link for help page, and sign up link if you have a license with credit card processing option. To proceed, customer need to type username and password and to press Login button. How does customer logout from the internet ? When the customer want to finish the session, just in the web browser address bar need to type 'Logout' How does customer can see the current status of the account ? If Your customer wants get the information about left time and bandwidth quota on the account, just in web browser address bar type 'Info'. How to modify the pages shown on the client computers (login, welcome, help etc.) ? Option to modify the look of the pages is located in the SurfSpot software - Setup - Pages - Customize page. In the combobox select page You want to modify. Note that pages are in *.html format. All of this pages by default are located in the c:\iDevWorks\SurfSpot\Pages folder. This pages can be modified also in some web deign software (for example dreamweaver). How to change the logo on the login page ? Logo shown on the login page by default is located in the C:\iDevWorks\SurfSpot\www\ folder. It's named SurfSpot.jpg. Logo Can be changed from the SurfSpot software - Setup - Pages - Quick Change page. Logo should be created in *.jpg format. How does customer can see the current status of the account? If Your customer wants get the information about left time and bandwidth quota on the account, just in web browser address bar type 'Info'.
How to limit the account to connect always from the same client computer ? Add MAC address of the client computer to the SurfSpot - Accounts - 'choose the account' - Account details page. In the SurfSpot software - Setup - Options - Misc Options page set option "Verify MAC address and enable login only if it's done from the same computer". How to use the same account on few computers ? Option to "Enable multiple logins with the same account" is located in the SurfSpot software - Setup - Options - Misc Options page. How to assign IP addresses to the client computers using the SurfSpot software ? DHCP server option assigns IP addresses to the client computers instead of your access point. Option is located in the SurfSpot software - Setup - Options DHCP Server page.Please configure Subnet Mask and DNS addresses. DHCP can be used to provide fixed IP addresses to specific MAC addresses. For example when specific computer requires always the same IP. Also, Excluded IPs option can be used to disable assigning of specific IPs. For example if you want to reserve IPs in range 192.168.0.2 - 192.168.0.10 for computer in your cafe which are used by Internet Caffe software
How to allow access to the internet from the client computer without authentication ? iDevWorks SurfSpot software gives You ability to specify client computers which should pass through the SurfSpot without authentification. Just specify MAC address of the client computer in the SurfSpot software - Setup - Whitelists - MAC Whitelists page. How to allow access to the internet from the client computers without charge ? Free access option allow access to the Internet without charge using specified login keyword. By default login keyword is Free. If anyone type 'FREE' as username will be loged to the internet without charge. Access to the internet can be limited (time, bandwidth quota, upload and upload speed etc.). Option is located in the SurfSpot software - Setup - Options Free Access page How to allow access to certain web sites without authentication ? iDevWorks SurfSpot software gives you ability to specify web sites which can be accessed by customers without authentification. Option can be used for advertising purposes. Option is located in the SurfSpot software - Setup - Whitelists - Site Whiteliests page. Just specify host names only and IP addresses will be filled automatically after pressing on Add button. How can I track visited URL addresses ? Enable URL tracking option in the SurfSpot software - Setup - Filtering - URL Fileting page. Every visited web site address will be stored in text (*.txt) file, along with details wether the site was allowed or blocked. Log contains customer username, time and date, so this option can be used to analyze which web sites your customers visit and for latest antiterorism reports. How can I block access to specified URL addresses ? iDevWorks SurfSpot software have ability to track and block unwanted web sites. Web sites will be automatically blocked if specified keywords appear in url address. On this way you can prevent access to porn, warez and other web sites that do not comply with your usage terms. Please specify keywords in the SurfSpot software - Setup - Filtering - URL Filtering page. |
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